User Research Careers

If you like getting to know people and why they just clicked that button there, then do we have a job for you.

User Researcher…..What is it?

A user research aka UX researcher, has to plan, design and carry out research activities with users that help teams get a deep understanding of the people that use government services. This research informs our policy, service, content and interaction design and more so that services work well for users and achieves policy intent.

If you love some good sticky note action then this is the job for you……( I heard that through the grapevine)

What we look for…..

As you can imagine some organisation skills are needed for these role, amongst others:

  • Analysis and synthesis
  • Inclusive research
  • Research skills
  • Society and technology
  • Strategic insight
  • Technical understanding
  • User-centred and agile practices

I see sticky notes skills did not make the list….


If this all sounds good to you and something you can get stuck into the check out our jobs board and see what we have going.

Want to chat first?

If you would like to hear more about the jobs we have going please feel free to speak to us, we are more than happy to chat you about the role with you.

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